Quality of Service
At Hendra House we are committed to providing the highest level of service to all our residents and their families.
Year on year, and inspection upon inspection we have consistently improved on our external inspection ratings.
Awards
Whilst our such awards are noteworthy and recognise the quality of service delivered we believe that the best way of delivering a quality service is to develop an understanding of the individual needs of each of our residents and their families.
Investors in People National Awards 2021 - NEW
UK Employer of the Year Platinum Section
Winner November 2021
Caring UK National Awards 2021 - NEW
Best Care Home in Wales and the Midlands – Finalist
Winner Announced December 2021
Caring UK National Awards 2021 - NEW
Care Employer of the Year – Finalist
Winner Announced December 2021
Investors in People Awards - NEW
Platinum Standard 2021
Care Accolades 2020 - NEW
Best
Caring UK National Awards 2019
Best Care Home in the Country
Caring UK National Awards 2019
Best Care Home in Wales and the Midlands
Caring UK National Awards 2019
Best Employer Commitment to Staff Training and Development
Care Quality Commission
Shropshire’s first Outstanding Rated care home
Care Accolades 2019
Best
Care Homes.co.uk
Top 20 Care Homes Awards
Investors in People Awards
Gold Standard 2017
Food Standards Agency
Shropshire Council – 5 Star Food Safety Rating
Hendra House Residential Home
Outstanding care for older people