About Us

Hendra House is an established family run residential home located in the beautiful and unspoilt market town of Ludlow in the heart of the South Shropshire countryside and is easily accessible by both road and public transport.

Hendra House enjoys a deserved national and local reputation for consistently delivering high quality care to meet the individual needs of its resident?s and their loved ones.

A measure of the quality of service can be measured by the fact that the home was voted Care Home of the Year the at the Caring UK National Awards held in November 2019.

Outstanding Quality Care

Hendra House is registered by the Care Quality Commission (CQC), to provide individual residential accommodation with en-suite facilities for 28 older people and accepts residents who are either self-funding or funded either in part, or wholly by the local authority.

The home achieved the coveted “Outstanding” rating in July 2015 by the Care Quality Commission and was the first home in the area to achieve this coveted accolade.

During our most recent unannounced inspections in October 2017 the home was again rated as Outstanding, please click on the following link to review inspection reports issued by the Care Quality Commission.

JP – Ludlow

"I recently moved my mother here, and within one week the change in her is remarkable.?She said in her own words that she feels so safe finally from where she was before.?The staff have been amazing at settling her in and now she smiles again every day."

Andrew W Bromsgrove (Son of Resident)

My mother was a resident at Hendra House for ten years until her death in 2018 at the grand old age of 97. She loved Hendra and thought of it as her 'home', surrounded by her family (staff). She was cared for with love, dignity and compassion. The level of care, high standard of food, hygiene and intense staff training, make it a superb establishment.

W – Resident

"I am looked after by very caring people in a clean and comfortable environment. Everyone loves living here and get on well with each other."

PC – Ludlow

"My experience when visiting is one of seeing the residents happy and warm. The staff are friendly and welcoming, they are always ready with a drink of tea or coffee!! They will always explain what is going on with our uncle and what needs doing. Can't find anything to complain about at all. Well done."

Dr BF – Ludlow

"Superb care by all the team; housekeepers, catering staff, care providers, nursing staff, managers and maintenance staff. Everyone, without exception, is thoughtful, patient and kind. Welcoming to visitors and exceptionally managed for ongoing needs and developments. A real 'home from home', where individuals matter."

Hendra House Residential Home

Outstanding care for older people

01584 873041

info@hendrahouse.co.uk

Hendra House
15 Sandpits Road
Ludlow
SY8 1HH

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