About Us

Hendra House is an established family run residential home located in the beautiful and unspoilt market town of Ludlow in the heart of the South Shropshire countryside and is easily accessible by both road and public transport.

Hendra House enjoys a deserved national and local reputation for consistently delivering high quality care to meet the individual needs of its resident?s and their loved ones.

A measure of the quality of service can be measured by the fact that the home was voted Care Home of the Year the at the Caring UK National Awards held in November 2019.

Outstanding Quality Care

Hendra House is registered by the Care Quality Commission (CQC), to provide individual residential accommodation with en-suite facilities for 28 older people and accepts residents who are either self-funding or funded either in part, or wholly by the local authority.

The home achieved the coveted “Outstanding” rating in July 2015 by the Care Quality Commission and was the first home in the area to achieve this coveted accolade.

During our most recent unannounced inspections in October 2017 the home was again rated as Outstanding, please click on the following link to review inspection reports issued by the Care Quality Commission.

P – Resident

"Hendra House has been my home since August 2015. The care, attention and kindness bestowed upon me and all of the residents by the staff is wonderful. The owners have our best interests at heart at all times and I feel safe in this lovely home. I consider myself very fortunate to be part of the Hendra family."

D – Resident

"I am happy with the care I get in this home. If I have a problem with anything I only have to tell a member of staff and they deal with it."

GS – Leominster

"The care home is excellent. The staff are kind, supportive and patient. The home is very clean and well organised. Carers respond immediately to the call bell. Overall experience is excellent."

JM – Bitterley

"Our experience has been 100% positive from our first contact with the home. We feel absolutely confident that my father is receiving the best possible care."

Shirley W Surrey (Daughter of Resident)

All the staff are very caring and supportive. All the residents are treated with dignity. All the staff are always cheerful and engage the residents in positive banter. They have a clear understanding of the resident's needs. They communicate with us regularly. The home always smells nice.

Hendra House Residential Home

Outstanding care for older people

01584 873041

Hendra House
15 Sandpits Road
Ludlow
SY8 1HH