Life at Hendra

Our Vision

To provide a safe, caring, responsive, effective and service which consistently delivers an outstanding person-centred service to meet fully the individual needs of our residents, their relatives and advocates at all times.

In order to fully understand the needs of each resident, we carry out care plan reviews every month and carry out a review with families members as appropriate every two months.

Your Suggestions

In addition, residents arrange and hold their own meetings in order to identify ways in which we can improve our service delivery. As a result of resident and family suggestions small but significant changes have been made.

High Quality Care

As such the views and comments of our residents and their families have been invaluable in shaping our strategic plans and helping us develop our facilities and services for the future in alignment with the wishes of our residents.

All of the homes achievements have been achieved by developing a dedicated staff team, who are all committed to delivering high quality care to our residents at all times.

PB – Ludlow

"Sadly, my dear father passed away on the 18th July. He had not been well for several months and it became a stressful and anxious time for the family. He had been a happy, contented, lively resident of Hendra House for three and a half years - participating in the many, varied activities and social outings. He loved everything about it and the staff were truly...

MV – Craven Arms

"My mother has been a resident for 18 months and I cannot praise the care she has received over that time. The staff are always happy and prepared to help in whatever way they can. I would be very happy to recommend Hendra House to anyone."

HM – Hereford

"In early January a doctor visited my mother and recommended she be taken to the hospital. At 94 years old my mum did not want to go, I agreed with her.?So Hendra House with the doctors support made my mums last two weeks pain-free, with dignity, respect and an enormous amount of love.?I could not have wished for a more peaceful end for her.?As an only child, they...

VB – Chichester

"The wonderful team at Hendra House could give lessons in how to care for the elderly! Kindness personified, every single member of the team manages to be professional, respectful, warm and, most importantly, intuitive and responsive to the needs of their residents. This is an attitude that comes from the top and filters all the way through the staff. Whether you...

Adrian C (Brother of Resident)

My brother has been resident in two care homes before moving to Hendra House. Hendra knocks spots off both of them.

Hendra House Residential Home

Outstanding care for older people

01584 873041

Hendra House
15 Sandpits Road
Ludlow
SY8 1HH