Life at Hendra

Our Vision

To provide a safe, caring, responsive, effective and service which consistently delivers an outstanding person-centred service to meet fully the individual needs of our residents, their relatives and advocates at all times.

In order to fully understand the needs of each resident, we carry out care plan reviews every month and carry out a review with families members as appropriate every two months.

Your Suggestions

In addition, residents arrange and hold their own meetings in order to identify ways in which we can improve our service delivery. As a result of resident and family suggestions small but significant changes have been made.

High Quality Care

As such the views and comments of our residents and their families have been invaluable in shaping our strategic plans and helping us develop our facilities and services for the future in alignment with the wishes of our residents.

All of the homes achievements have been achieved by developing a dedicated staff team, who are all committed to delivering high quality care to our residents at all times.

Janet B Craven Arms (Daughter of Resident)

Our mother has been living at Hendra House for more than 2 1/2 years. From the start, my sister and I have been impressed by the attitude and practice of the staff who have devoted so much careful and thoughtful attention towards our mother's happiness and welfare. We are so pleased that she is living in such a caring and stimulating home. Gradually our mother's...

Dr BF – Ludlow

"Superb care by all the team; housekeepers, catering staff, care providers, nursing staff, managers and maintenance staff. Everyone, without exception, is thoughtful, patient and kind. Welcoming to visitors and exceptionally managed for ongoing needs and developments. A real 'home from home', where individuals matter."

Sheila C – Lincoln (Sister in Law of Resident)

I have been extremely impressed by the friendliness of the staff. Their thoughtful and caring attitude towards residents and the warm atmosphere at Hendra house. In addition, they are clearly very professional and highly trained. We (the family) are happy and confident that our relative is looked after in the best possible way.

Sandra E – Shrewsbury (Daughter of Resident)

My father moved into Hendra House in January 2018. Since then he has received excellent care. He has been well cared for and supported despite his advanced years (97 last July) and can be difficult at times.

Elaine P Tenbury Wells (Niece of Resident)

My Aunt has been resident at Hendra House for two years. I can't praise enough the care and attention she has received in that time. The residents are happy. The staff are happy from kitchen, cleaners, carers and management. All my aunt's needs are met, and she is very comfortable.

Hendra House Residential Home

Outstanding care for older people

01584 873041

Hendra House
15 Sandpits Road
Ludlow
SY8 1HH