Life at Hendra

Our Vision

To provide a safe, caring, responsive, effective and service which consistently delivers an outstanding person-centred service to meet fully the individual needs of our residents, their relatives and advocates at all times.

In order to fully understand the needs of each resident, we carry out care plan reviews every month and carry out a review with families members as appropriate every two months.

Your Suggestions

In addition, residents arrange and hold their own meetings in order to identify ways in which we can improve our service delivery. As a result of resident and family suggestions small but significant changes have been made.

High Quality Care

As such the views and comments of our residents and their families have been invaluable in shaping our strategic plans and helping us develop our facilities and services for the future in alignment with the wishes of our residents.

All of the homes achievements have been achieved by developing a dedicated staff team, who are all committed to delivering high quality care to our residents at all times.

MV – Craven Arms

"My mother has been a resident for 18 months and I cannot praise the care she has received over that time. The staff are always happy and prepared to help in whatever way they can. I would be very happy to recommend Hendra House to anyone."

RC – London

"My aunt who is a retired matron has vascular dementia and is quite disabled went into Hendra House Residential Home in March this year. She has settled there very happily, seems stimulated by her surroundings and receives excellent care from the attentive, friendly staff. All the family are so pleased and relieved that she is so well taken care of. I would highly...

Dr BF – Ludlow

"Superb care by all the team; housekeepers, catering staff, care providers, nursing staff, managers and maintenance staff. Everyone, without exception, is thoughtful, patient and kind. Welcoming to visitors and exceptionally managed for ongoing needs and developments. A real 'home from home', where individuals matter."

GS – Leominster

"The care home is excellent. The staff are kind, supportive and patient. The home is very clean and well organised. Carers respond immediately to the call bell. Overall experience is excellent."

JP – Ludlow

"I recently moved my mother here, and within one week the change in her is remarkable.?She said in her own words that she feels so safe finally from where she was before.?The staff have been amazing at settling her in and now she smiles again every day."

Hendra House Residential Home

Outstanding care for older people

01584 873041

Hendra House
15 Sandpits Road
Ludlow
SY8 1HH