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Outstanding Service

At Hendra House we make a considerable investment in developing staff at all levels to ensure we consistently deliver an outstanding service to meet the individual needs of our residents and their loved ones. Where a staff member or staff members have exceeded your expectations, we believe that it is important that their efforts are recognised and shared by everyone at Team Hendra.

Let Us Know

If you feel someone is worthy of recognition, please let us know what they did which was so special to you or your loved one.

Adrian C (Brother of Resident)

My brother has been resident in two care homes before moving to Hendra House. Hendra knocks spots off both of them.

SR – Ludlow

"I couldn't ask for a better place for my Mum to live in than this home. If I have any worries, they are dealt with"

Sheila C – Lincoln (Sister in Law of Resident)

I have been extremely impressed by the friendliness of the staff. Their thoughtful and caring attitude towards residents and the warm atmosphere at Hendra house. In addition, they are clearly very professional and highly trained. We (the family) are happy and confident that our relative is looked after in the best possible way.

Shirley W – Surrey (Daughter of Resident)

All the staff are very caring and supportive. All the residents are treated with dignity. All the staff are always cheerful and engage the residents in positive banter. They have a clear understanding of the resident's needs. They communicate with us regularly. The home always smells nice.

SM – Ludlow

"There is a view that care homes for the elderly are dull places where the residents are left to their own devices and their personal needs are not fully met. Hendra House is the complete opposite of this. Modern, clean, comfortable, well trained and responsive staff that deal with residents on an individual basis, providing everything my aged mother needs. They are...

Hendra House Residential Home

Outstanding care for older people

01584 873041

 

Hendra House
15 Sandpits Road
Ludlow
SY8 1HH