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Outstanding Service

At Hendra House we make a considerable investment in developing staff at all levels to ensure we consistently deliver an outstanding service to meet the individual needs of our residents and their loved ones. Where a staff member or staff members have exceeded your expectations, we believe that it is important that their efforts are recognised and shared by everyone at Team Hendra.

Let Us Know

If you feel someone is worthy of recognition, please let us know what they did which was so special to you or your loved one.

JP – Ludlow

"I recently moved my mother here, and within one week the change in her is remarkable. She said in her own words that she feels so safe finally from where she was before. The staff have been amazing at settling her in and now she smiles again every day."

Sandra E – Shrewsbury (Daughter of Resident)

My father moved into Hendra House in January 2018. Since then he has received excellent care. He has been well cared for and supported despite his advanced years (97 last July) and can be difficult at times.

Hannah J – Leominster (Granddaughter of Resident)

All the staff are lovely, and everyone seems happy.

VB – Chichester

"The wonderful team at Hendra House could give lessons in how to care for the elderly! Kindness personified, every single member of the team manages to be professional, respectful, warm and, most importantly, intuitive and responsive to the needs of their residents. This is an attitude that comes from the top and filters all the way through the staff. Whether you...

SR – Ludlow

"I couldn't ask for a better place for my Mum to live in than this home. If I have any worries, they are dealt with"

Hendra House Residential Home

Outstanding care for older people

01584 873041

 

Hendra House
15 Sandpits Road
Ludlow
SY8 1HH