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Outstanding Service

At Hendra House we make a considerable investment in developing staff at all levels to ensure we consistently deliver an outstanding service to meet the individual needs of our residents and their loved ones. Where a staff member or staff members have exceeded your expectations, we believe that it is important that their efforts are recognised and shared by everyone at Team Hendra.

Let Us Know

If you feel someone is worthy of recognition, please let us know what they did which was so special to you or your loved one.

JP – Ludlow

"I recently moved my mother here, and within one week the change in her is remarkable. She said in her own words that she feels so safe finally from where she was before. The staff have been amazing at settling her in and now she smiles again every day."

D – Resident

"I am happy with the care I get in this home. If I have a problem with anything I only have to tell a member of staff and they deal with it."

Ruth C – London (Niece of Resident).

My Aunt has been a resident of Hendra House for a year and a half now and has excellent care from the extremely well-trained staff and the owner. We are all very grateful to them for such a high standard of care. She has mild dementia and is disabled, but she has improved whilst a resident.

JH – Presteigne

"Hendra House Residential Home is a well-managed care home maintaining high standards throughout and is clear to me that these standards are monitored on a regular basis."

Michael M – Clee Hill (Brother of Resident)

Excellent and friendly staff. Nice atmosphere.

Hendra House Residential Home

Outstanding care for older people

01584 873041

 

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Hendra House
15 Sandpits Road
Ludlow
SY8 1HH

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