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Outstanding Service

At Hendra House we make a considerable investment in developing staff at all levels to ensure we consistently deliver an outstanding service to meet the individual needs of our residents and their loved ones. Where a staff member or staff members have exceeded your expectations, we believe that it is important that their efforts are recognised and shared by everyone at Team Hendra.

Let Us Know

If you feel someone is worthy of recognition, please let us know what they did which was so special to you or your loved one.

PC – Ludlow

"My experience when visiting is one of seeing the residents happy and warm. The staff are friendly and welcoming, they are always ready with a drink of tea or coffee!! They will always explain what is going on with our uncle and what needs doing. Can't find anything to complain about at all. Well done."

Janet B – Craven Arms (Daughter of Resident)

Our mother has been living at Hendra House for more than 2 1/2 years. From the start, my sister and I have been impressed by the attitude and practice of the staff who have devoted so much careful and thoughtful attention towards our mother's happiness and welfare. We are so pleased that she is living in such a caring and stimulating home. Gradually our mother's...

SR – Ludlow

"I couldn't ask for a better place for my Mum to live in than this home. If I have any worries, they are dealt with"

AM – Ludlow

"It is always a pleasure to visit my grandad at Hendra House. All of the staff are friendly and welcoming and the house itself is beautifully clean and pleasant smelling. Grandad is happy, and content and I have peace of mind knowing that he is so well cared for."

S R – Ludlow (Daughter of Resident)

Couldn't ask for a better place for my mother to live in.

Hendra House Residential Home

Outstanding care for older people

01584 873041

 

Hendra House
15 Sandpits Road
Ludlow
SY8 1HH