Customer Satisfaction

[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”Hero” _builder_version=”3.22″ use_background_color_gradient=”on” background_color_gradient_start=”rgba(49,128,192,0.2)” background_color_gradient_end=”rgba(49,128,192,0)” background_color_gradient_overlays_image=”on” background_image=”https://hendrahouse.co.uk/wp-content/uploads/2018/08/2015HENDRA-5.jpg” background_position=”top_center” border_radii=”|||30vw|” border_color_all=”#0ee1f4″ border_width_right=”2vw” border_color_right=”#462b7c” box_shadow_style=”preset4″ box_shadow_horizontal=”20px” box_shadow_vertical=”0px” box_shadow_color=”#8086c0″ custom_margin=”|5vw||” custom_padding=”9vw||9vw||true|false” custom_padding_tablet=”100px||100px|” custom_padding_phone=”|||” animation_style=”slide” animation_direction=”left” animation_intensity_slide=”5%” fb_built=”1″ _i=”0″ _address=”0″][et_pb_row _builder_version=”3.25″ custom_padding=”0|0px|27px|0px” _i=”0″ _address=”0.0″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” _i=”0″ _address=”0.0.0″ custom_padding__hover=”|||”][et_pb_text _builder_version=”3.2″ text_font=”Montserrat|300|||||||” text_font_size=”22px” text_line_height=”1.8em” ul_font=”||||||||” header_font=”Montserrat|500|||||||” header_font_size=”5vw” header_line_height=”1.2em” header_text_shadow_style=”preset3″ header_text_shadow_color=”rgba(0,0,0,0.06)” text_orientation=”center” background_layout=”dark” module_alignment=”center” text_line_height_tablet=”2em” text_line_height_phone=”2em” text_line_height_last_edited=”off|desktop” header_font_size_tablet=”40px” header_font_size_last_edited=”on|tablet” header_line_height_tablet=”1.2em” header_line_height_phone=”1.1em” header_line_height_last_edited=”on|phone” _i=”0″ _address=”0.0.0.0″]

Customer

Satisfaction

[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Why Us” _builder_version=”3.22″ custom_padding=”50px|0px|0px|0px|false|false” fb_built=”1″ _i=”1″ _address=”1″][et_pb_row _builder_version=”3.25″ width=”100%” max_width=”100%” custom_margin=”|||” custom_margin_tablet=”||0px|” custom_margin_last_edited=”on|desktop” custom_padding=”|||” use_custom_width=”on” width_unit=”off” custom_width_percent=”100%” _i=”0″ _address=”1.0″ column_structure=”1_2,1_2″][et_pb_column type=”1_2″ _builder_version=”3.25″ custom_padding=”60px||60px|14%” custom_padding_tablet=”0px|50px|50px|50px” custom_padding_last_edited=”on|desktop” padding_tablet=”0px|50px|50px|50px” padding_last_edited=”on|desktop” padding_bottom=”60px” padding_left=”14%” padding_top=”60px” _i=”0″ _address=”1.0.0″ custom_padding__hover=”|||”][et_pb_text _builder_version=”3.2″ text_font=”Montserrat|300|||||||” text_font_size=”16px” text_line_height=”1.8em” header_font=”||||||||” header_2_font=”Montserrat|300|||||||” header_2_font_size=”40px” header_2_line_height=”1.5em” max_width=”600px” custom_margin=”|||” custom_margin_tablet=”0px|50px||50px” custom_margin_last_edited=”off|desktop” custom_padding=”|||” header_2_font_size_phone=”30px” header_2_font_size_last_edited=”on|phone” _i=”0″ _address=”1.0.0.0″]

Our Mission

[/et_pb_text][et_pb_text _builder_version=”3.17.6″ text_font=”Montserrat|300|||||||” text_text_color=”#4b4b4b” text_line_height=”2em” link_font=”||||||||” ul_font=”||||||||” ol_font=”||||||||” quote_font=”||||||||” header_font=”||||||||” header_2_font=”Montserrat|300|||||||” header_2_text_color=”#212d3b” header_2_font_size=”40px” header_2_line_height=”1.5em” max_width=”600px” custom_margin=”|||” custom_margin_tablet=”0px|50px||50px” custom_margin_last_edited=”off|desktop” custom_padding=”|||” _i=”1″ _address=”1.0.0.1″]

As a result of being a family owned home both the owners and the management team have daily contact with each resident and are instantly accessible to both residents and their families alike.

We pride ourselves on our attention to detail, with a genuine desire to meet fully the individual needs and wishes of those we serve at all times.

[/et_pb_text][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”3.25″ custom_padding=”|||” _i=”1″ _address=”1.0.1″ custom_padding__hover=”|||”][et_pb_image src=”https://hendrahouse.co.uk/wp-content/uploads/2018/10/Hands.jpg” force_fullwidth=”on” align_tablet=”center” align_last_edited=”on|desktop” _builder_version=”3.23″ border_radii=”|30px|||15vw” border_color_all=”#2f8cff” border_width_left=”2vw” border_color_left=”#462b7c” box_shadow_style=”preset3″ box_shadow_vertical=”30px” box_shadow_blur=”80px” box_shadow_spread=”-30px” box_shadow_color=”rgba(102,141,186,0.7)” custom_margin=”|||” custom_padding=”|||” animation_style=”slide” animation_direction=”right” animation_intensity_slide=”5%” _i=”0″ _address=”1.0.1.0″]
[/et_pb_image][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”Services” _builder_version=”3.22″ background_color=”#f1f5f7″ border_radii=”|15vw|||” custom_padding=”110px|0px|110px|0px|true|false” custom_padding_tablet=”||130px” custom_padding_phone=”||120px” bottom_divider_style=”waves2″ bottom_divider_color=”#462b7c” bottom_divider_repeat=”0.4x” fb_built=”1″ _i=”2″ _address=”2″][et_pb_row custom_padding_last_edited=”off|desktop” admin_label=”Text Area” _builder_version=”3.25″ custom_padding=”|||” custom_padding_tablet=”100px||50px|” _i=”0″ _address=”2.0″ column_structure=”1_2,1_2″][et_pb_column type=”1_2″ _builder_version=”3.25″ custom_padding=”|||” _i=”0″ _address=”2.0.0″ custom_padding__hover=”|||”][et_pb_text _builder_version=”3.17.1″ text_font=”Montserrat|300|||||||” text_font_size=”16px” text_line_height=”1.8em” ul_font=”||||||||” ol_font=”||||||||” header_font=”||||||||” header_2_font=”Montserrat|300|||||||” header_2_font_size=”40px” header_2_line_height=”1.5em” max_width=”600px” module_alignment=”center” custom_margin=”|||” custom_margin_tablet=”0px|50px||50px” custom_margin_last_edited=”off|desktop” custom_padding=”|||” text_line_height_tablet=”1.8em” text_line_height_phone=”1.8em” text_line_height_last_edited=”off|desktop” header_2_font_size_tablet=”40px” header_2_font_size_phone=”30px” header_2_font_size_last_edited=”on|phone” _i=”0″ _address=”2.0.0.0″]

Customer Feedback

[/et_pb_text][et_pb_text _builder_version=”3.27.3″ text_font=”Montserrat|300|||||||” text_text_color=”#4b4b4b” text_line_height=”2em” link_font=”||||||||” ul_font=”||||||||” ol_font=”||||||||” quote_font=”||||||||” header_font=”||||||||” header_2_font=”Montserrat|300|||||||” header_2_text_color=”#212d3b” header_2_font_size=”40px” header_2_line_height=”1.5em” max_width=”600px” custom_margin=”|||” custom_margin_tablet=”0px|50px||50px” custom_margin_last_edited=”off|desktop” custom_padding=”|||” hover_enabled=”0″ locked=”off” _i=”1″ _address=”2.0.0.1″]

Evidence of achieving this aim can be measured by the feedback and recommendations of our residents and families and we are delighted to record that we are currently rated in the Top Ten Care Homes in the country, this assessment being carried out independently and externally verified with residents and their families giving us an overall rating of 99.54% from over 61 reviews.

[/et_pb_text][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”3.25″ custom_padding=”|||” _i=”1″ _address=”2.0.1″ custom_padding__hover=”|||”][et_pb_text _builder_version=”3.17.1″ text_font=”Montserrat|300|||||||” text_font_size=”16px” text_line_height=”1.8em” ul_font=”||||||||” ol_font=”||||||||” header_font=”||||||||” header_2_font=”Montserrat|300|||||||” header_2_font_size=”40px” header_2_line_height=”1.5em” max_width=”600px” module_alignment=”center” custom_margin=”|||” custom_margin_tablet=”0px|50px||50px” custom_margin_last_edited=”off|desktop” custom_padding=”|||” text_line_height_tablet=”1.8em” text_line_height_phone=”1.8em” text_line_height_last_edited=”off|desktop” header_2_font_size_tablet=”40px” header_2_font_size_phone=”30px” header_2_font_size_last_edited=”on|phone” _i=”0″ _address=”2.0.1.0″]

Future Aspirations

[/et_pb_text][et_pb_text _builder_version=”3.17.1″ text_font=”Montserrat|300|||||||” text_text_color=”#4b4b4b” text_line_height=”2em” link_font=”||||||||” ul_font=”||||||||” ol_font=”||||||||” quote_font=”||||||||” header_font=”||||||||” header_2_font=”Montserrat|300|||||||” header_2_text_color=”#212d3b” header_2_font_size=”40px” header_2_line_height=”1.5em” max_width=”600px” custom_margin=”|||” custom_margin_tablet=”0px|50px||50px” custom_margin_last_edited=”off|desktop” custom_padding=”|||” locked=”off” _i=”1″ _address=”2.0.1.1″]

We encourage residents and relatives to contribute to improvements to the quality of service we deliver and hold regular resident and relative meetings to identify future aspirations and improvements and take on board the views of those who use our service to facilitate changes.

[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”Testimonial” _builder_version=”3.16.1″ background_color=”#ffffff” background_size=”initial” background_position=”top_right” border_color_all=”#462b7c” custom_padding=”0|0|62px|0px|false|false” custom_padding_tablet=”0px||45px|” custom_padding_phone=”15px|0|0|0|false|false” top_divider_repeat=”0.2x” top_divider_flip=”horizontal” bottom_divider_style=”waves2″ bottom_divider_color=”#462b7c” bottom_divider_repeat=”0.2x” bottom_divider_flip=”horizontal” global_module=”866″ saved_tabs=”all” fb_built=”1″ _i=”3″ _address=”3″][et_pb_row _builder_version=”3.25″ custom_padding=”0|0px|2px|0px” _i=”0″ _address=”3.0″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” _i=”0″ _address=”3.0.0″ custom_padding__hover=”|||”][et_pb_post_slider posts_number=”5″ include_categories=”7″ orderby=”rand” show_more_button=”off” excerpt_length=”370″ show_meta=”off” show_image=”off” use_bg_overlay=”off” use_text_overlay=”off” _builder_version=”3.16.1″ header_level=”h3″ header_font=”Montserrat|500|||||||” body_font=”Montserrat|300|on||||||” body_font_size=”20px” body_line_height=”1.8em” background_color=”rgba(255,255,255,0)” background_image=”https://hendrahouse.co.uk/wp-content/uploads/2018/09/quotes.png” background_size=”initial” background_layout=”light” auto=”on” button_text_size__hover_enabled=”off” button_text_size__hover=”null” button_one_text_size__hover_enabled=”off” button_one_text_size__hover=”null” button_two_text_size__hover_enabled=”off” button_two_text_size__hover=”null” button_text_color__hover_enabled=”off” button_text_color__hover=”null” button_one_text_color__hover_enabled=”off” button_one_text_color__hover=”null” button_two_text_color__hover_enabled=”off” button_two_text_color__hover=”null” button_border_width__hover_enabled=”off” button_border_width__hover=”null” button_one_border_width__hover_enabled=”off” button_one_border_width__hover=”null” button_two_border_width__hover_enabled=”off” button_two_border_width__hover=”null” button_border_color__hover_enabled=”off” button_border_color__hover=”null” button_one_border_color__hover_enabled=”off” button_one_border_color__hover=”null” button_two_border_color__hover_enabled=”off” button_two_border_color__hover=”null” button_border_radius__hover_enabled=”off” button_border_radius__hover=”null” button_one_border_radius__hover_enabled=”off” button_one_border_radius__hover=”null” button_two_border_radius__hover_enabled=”off” button_two_border_radius__hover=”null” button_letter_spacing__hover_enabled=”off” button_letter_spacing__hover=”null” button_one_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover=”null” button_two_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover=”null” button_bg_color__hover_enabled=”off” button_bg_color__hover=”null” button_one_bg_color__hover_enabled=”off” button_one_bg_color__hover=”null” button_two_bg_color__hover_enabled=”off” button_two_bg_color__hover=”null” _i=”0″ _address=”3.0.0.0″][/et_pb_post_slider][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Footer” _builder_version=”3.13.1″ background_color=”#462b7c” custom_padding=”0||120px||false|false” top_divider_height=”40px” top_divider_repeat=”0.5x” bottom_divider_style=”clouds2″ bottom_divider_color=”rgba(255,255,255,0.08)” bottom_divider_height=”600px” bottom_divider_flip=”vertical” global_module=”298″ fb_built=”1″ _i=”4″ _address=”4″][et_pb_row _builder_version=”3.25″ custom_padding=”50px|0px|25.25px|0px|false|false” _i=”0″ _address=”4.0″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||” _i=”0″ _address=”4.0.0″][et_pb_text admin_label=”Hendra House Residential Care” _builder_version=”3.14″ text_font=”Montserrat||||||||” header_font=”||||||||” header_2_font=”Montserrat|300|||||||” header_2_text_align=”center” header_2_font_size=”50px” header_2_line_height=”1.4em” text_orientation=”center” background_layout=”dark” header_2_font_size_phone=”25px” header_2_font_size_last_edited=”on|phone” header_2_line_height_tablet=”1.4em” header_2_line_height_last_edited=”on|desktop” _i=”0″ _address=”4.0.0.0″]

Hendra House Residential Home

[/et_pb_text][et_pb_text admin_label=”Strapline” _builder_version=”3.14″ text_font=”Montserrat|||on|||||” text_text_color=”rgba(255,255,255,0.7)” text_font_size=”16px” text_orientation=”center” background_layout=”dark” custom_padding=”10px|||” _i=”1″ _address=”4.0.0.1″]

Outstanding care for older people

[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”3.25″ _i=”1″ _address=”4.1″][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||” _i=”0″ _address=”4.1.0″][et_pb_blurb title=”01584 873041″ use_icon=”on” font_icon=”%%264%%” icon_color=”#2f8cff” use_circle=”on” circle_color=”#ffffff” icon_placement=”left” use_icon_font_size=”on” icon_font_size=”22px” admin_label=”Telephone Blurb” _builder_version=”3.13.1″ header_font=”Montserrat||||||||” header_line_height=”2em” body_font=”Montserrat|300|||||||” body_font_size=”15px” body_line_height=”2em” background_layout=”dark” animation_style=”fade” animation_delay=”100ms” animation=”off” _i=”0″ _address=”4.1.0.0″]

 

[/et_pb_blurb][/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||” _i=”1″ _address=”4.1.1″][et_pb_blurb title=”[email protected]” use_icon=”on” font_icon=”%%238%%” icon_color=”#2f8cff” use_circle=”on” circle_color=”#ffffff” icon_placement=”left” use_icon_font_size=”on” icon_font_size=”22px” admin_label=”Email Blurb” _builder_version=”3.16.1″ header_font=”Montserrat||||||||” header_line_height=”2em” body_font=”Montserrat|300|||||||” body_font_size=”15px” body_line_height=”2em” background_layout=”dark” animation_style=”fade” animation_delay=”100ms” animation=”off” locked=”off” _i=”0″ _address=”4.1.1.0″]

 

[/et_pb_blurb][/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||” _i=”2″ _address=”4.1.2″][et_pb_blurb use_icon=”on” font_icon=”%%249%%” icon_color=”#2f8cff” use_circle=”on” circle_color=”#ffffff” icon_placement=”left” use_icon_font_size=”on” icon_font_size=”22px” admin_label=”Address Blurb” _builder_version=”3.14″ header_font=”Montserrat||||||||” header_line_height=”2em” body_font=”Montserrat|300|||||||” body_font_size=”15px” body_line_height=”2em” background_layout=”dark” animation_style=”fade” animation_delay=”100ms” animation=”off” locked=”off” _i=”0″ _address=”4.1.2.0″]

Hendra House
15 Sandpits Road
Ludlow
SY8 1HH

[/et_pb_blurb][/et_pb_column][/et_pb_row][et_pb_row admin_label=”Button Area” _builder_version=”3.25″ _i=”2″ _address=”4.2″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||” _i=”0″ _address=”4.2.0″][et_pb_button button_url=”tel:01584873041″ button_text=”Give us a call” button_alignment=”center” _builder_version=”3.16″ custom_button=”on” button_text_size=”14px” button_text_color=”#2f8cff” button_bg_color=”#ffffff” button_border_width=”14px” button_border_color=”#ffffff” button_border_radius=”37px” button_font=”Montserrat|500|||||||” background_layout=”dark” custom_margin=”|||” custom_padding=”|||” locked=”off” button_text_size__hover_enabled=”off” button_text_size__hover=”null” button_one_text_size__hover_enabled=”off” button_one_text_size__hover=”null” button_two_text_size__hover_enabled=”off” button_two_text_size__hover=”null” button_text_color__hover_enabled=”off” button_text_color__hover=”null” button_one_text_color__hover_enabled=”off” button_one_text_color__hover=”null” button_two_text_color__hover_enabled=”off” button_two_text_color__hover=”null” button_border_width__hover_enabled=”off” button_border_width__hover=”null” button_one_border_width__hover_enabled=”off” button_one_border_width__hover=”null” button_two_border_width__hover_enabled=”off” button_two_border_width__hover=”null” button_border_color__hover_enabled=”off” button_border_color__hover=”null” button_one_border_color__hover_enabled=”off” button_one_border_color__hover=”null” button_two_border_color__hover_enabled=”off” button_two_border_color__hover=”null” button_border_radius__hover_enabled=”off” button_border_radius__hover=”null” button_one_border_radius__hover_enabled=”off” button_one_border_radius__hover=”null” button_two_border_radius__hover_enabled=”off” button_two_border_radius__hover=”null” button_letter_spacing__hover_enabled=”off” button_letter_spacing__hover=”null” button_one_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover=”null” button_two_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover=”null” button_bg_color__hover_enabled=”off” button_bg_color__hover=”null” button_one_bg_color__hover_enabled=”off” button_one_bg_color__hover=”null” button_two_bg_color__hover_enabled=”off” button_two_bg_color__hover=”null” _i=”0″ _address=”4.2.0.0″]

 

[/et_pb_button][/et_pb_column][/et_pb_row][/et_pb_section]