Equal Opportunities

 

The Homes Equal Opportunities Policy

Our Principles

We are committed to providing equality of opportunity for staff in our employment and residents who receive our services, and will abide by the following principles:

 

N

As an employer we accept the statutory requirements laid down in the Equalities Act 2010.

N

It is unlawful for an employer or employee to discriminate against or to treat an individual differently on the grounds of colour, race, ethnic origin, marital status, nationality, gender, disability, sexuality, religion, belief or age. We will ensure that no one who applies for a job or staff employed by us receives less favourable treatment on any of these grounds.

N

We are committed to the active promotion of equal opportunity in our services, and we recognise that the achievement of equal opportunities will require the participation of all staff and a commitment to this policy.

Service Users

In our services to our residents we will ensure that:

N

All residents are treated as individuals.

N

We recognize and have a positive attitude to the colour, race, ethnic origin, marital status, nationality, gender, disability, sexuality, religion, belief or age of our residents.

N

When planning and delivering care to our residents, our staff will take into account the different and special needs of each resident.

Training

We will as part of our training programme ensure that staff are aware of their responsibilities in promoting and achieving equal opportunities.

Robert E – Culmington (Son-in-law of Resident)

Finding a good care home for an elderly close relative is a daunting prospect. Fortunately, we visited Hendra over six years ago and are so relieved that we did and that a place was available. It is an absolute gem with a very fine reputation which is well deserved. Its residents belong to a very caring and friendly family which exists because of the owners? and...

JM – Bitterley

"Our experience has been 100% positive from our first contact with the home. We feel absolutely confident that my father is receiving the best possible care."

TC – Ludlow

"We have been to see our relative on a number of occasions. He seems to be well looked after and cared for. All the staff seem to be extremely helpful to us and to the residents. The standards are very high and the same, and care is excellent."

SM – Ludlow

"There is a view that care homes for the elderly are dull places where the residents are left to their own devices and their personal needs are not fully met. Hendra House is the complete opposite of this. Modern, clean, comfortable, well trained and responsive staff that deal with residents on an individual basis, providing everything my aged mother needs. They are...

LJ – Yarpole

"Mum moved into Hendra House in May 2016. She has dementia with Lewy bodies. Staff were very understanding from day one and very supportive. The first few weeks of settling in were difficult for Mum and myself to come to terms with but the staff made a very difficult time much easier to cope with. They keep myself and my sisters well informed of any needs mum has...

Hendra House Residential Home

Outstanding care for older people

01584 873041

Hendra House
15 Sandpits Road
Ludlow
SY8 1HH