Equal Opportunities

 

The Homes Equal Opportunities Policy

Our Principles

We are committed to providing equality of opportunity for staff in our employment and residents who receive our services, and will abide by the following principles:

 

N

As an employer we accept the statutory requirements laid down in the Equalities Act 2010.

N

It is unlawful for an employer or employee to discriminate against or to treat an individual differently on the grounds of colour, race, ethnic origin, marital status, nationality, gender, disability, sexuality, religion, belief or age. We will ensure that no one who applies for a job or staff employed by us receives less favourable treatment on any of these grounds.

N

We are committed to the active promotion of equal opportunity in our services, and we recognise that the achievement of equal opportunities will require the participation of all staff and a commitment to this policy.

Service Users

In our services to our residents we will ensure that:

N

All residents are treated as individuals.

N

We recognize and have a positive attitude to the colour, race, ethnic origin, marital status, nationality, gender, disability, sexuality, religion, belief or age of our residents.

N

When planning and delivering care to our residents, our staff will take into account the different and special needs of each resident.

Training

We will as part of our training programme ensure that staff are aware of their responsibilities in promoting and achieving equal opportunities.

Andrew W Bromsgrove (Son of Resident)

My mother was a resident at Hendra House for ten years until her death in 2018 at the grand old age of 97. She loved Hendra and thought of it as her 'home', surrounded by her family (staff). She was cared for with love, dignity and compassion. The level of care, high standard of food, hygiene and intense staff training, make it a superb establishment.

HM – Hereford

"In early January a doctor visited my mother and recommended she be taken to the hospital. At 94 years old my mum did not want to go, I agreed with her.?So Hendra House with the doctors support made my mums last two weeks pain-free, with dignity, respect and an enormous amount of love.?I could not have wished for a more peaceful end for her.?As an only child, they...

Jonathan W Hereford (Godson of Resident)

Exceptional caring and professional staff, always willing to support residents, friends and family. The home is clean, and the facilities appear excellent.

Resident D

"I have been at Hendra House for 10 months. The care and support I receive is exceptional. The staff are always willing and able to help me. Their care ranges from washing and dressing me, taking me to the toilet and making sure I am fed and watered. I have a comfortable room that is equipped to meet my personal needs. What is particularly lovely is the way in which...

Rosemary E – Culmington (Daughter of Resident)

Hendra House Residential Home is excellent. They have looked after my mother for six and a half years. The home is warm, welcoming and spotlessly clean. The staff who are efficient, professional and work incredibly hard for the benefit of all the residents are always cheerful, informative and helpful. It is a real home away from home. They genuinely care for their...

Hendra House Residential Home

Outstanding care for older people

01584 873041

Hendra House
15 Sandpits Road
Ludlow
SY8 1HH