Equal Opportunities

 

The Homes Equal Opportunities Policy

Our Principles

We are committed to providing equality of opportunity for staff in our employment and residents who receive our services, and will abide by the following principles:

 

N

As an employer we accept the statutory requirements laid down in the Equalities Act 2010.

N

It is unlawful for an employer or employee to discriminate against or to treat an individual differently on the grounds of colour, race, ethnic origin, marital status, nationality, gender, disability, sexuality, religion, belief or age. We will ensure that no one who applies for a job or staff employed by us receives less favourable treatment on any of these grounds.

N

We are committed to the active promotion of equal opportunity in our services, and we recognise that the achievement of equal opportunities will require the participation of all staff and a commitment to this policy.

Service Users

In our services to our residents we will ensure that:

N

All residents are treated as individuals.

N

We recognize and have a positive attitude to the colour, race, ethnic origin, marital status, nationality, gender, disability, sexuality, religion, belief or age of our residents.

N

When planning and delivering care to our residents, our staff will take into account the different and special needs of each resident.

Training

We will as part of our training programme ensure that staff are aware of their responsibilities in promoting and achieving equal opportunities.

MV – Craven Arms

"My mother has been a resident for 18 months and I cannot praise the care she has received over that time. The staff are always happy and prepared to help in whatever way they can. I would be very happy to recommend Hendra House to anyone."

JM – Bitterley

"Our experience has been 100% positive from our first contact with the home. We feel absolutely confident that my father is receiving the best possible care."

Jonathan W Hereford (Godson of Resident)

Exceptional caring and professional staff, always willing to support residents, friends and family. The home is clean, and the facilities appear excellent.

SP – Clun

"A very warm, friendly welcome. Hendra House is a lovely small residential home which really does feel like a 'real' home. Staff are very kind and caring and very responsive to the varying needs of the residents in a relaxed and comforting manner. Residents are socially engaged throughout the day. My mum immediately settled in."

D – Resident

"I am happy with the care I get in this home. If I have a problem with anything I only have to tell a member of staff and they deal with it."

Hendra House Residential Home

Outstanding care for older people

01584 873041

Hendra House
15 Sandpits Road
Ludlow
SY8 1HH