Our Values

 

Hendra House

As an organisation we are passionate and committed to delivering care of the highest quality. This fact is reinforced in our Corporate Values which are:

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Passionate Leadership where the needs and wishes of our resident?s shape future plans.

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Commitment to treat each resident with Respect and Dignity at all times.

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Delivery of outstanding person-centred care where Individual Choice, Independence and Safety is paramount in all that we do.

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The development of Highly Trained and Dedicated staff teams who are committed to consistently meeting and exceeding the individual needs and wishes of each resident.

Our Shared Mission

This ethos of care is entwined in our shared mission statement which is:

“To provide a safe, caring, responsive, effective and well led service which consistently delivers an outstanding person-centred service to meet fully the individual needs of our residents, their relatives and advocates at all times.”

Hendra House

 

AM – Ludlow

"It is always a pleasure to visit my grandad at Hendra House. All of the staff are friendly and welcoming and the house itself is beautifully clean and pleasant smelling. Grandad is happy, and content and I have peace of mind knowing that he is so well cared for."

TC – Ludlow

"We have been to see our relative on a number of occasions. He seems to be well looked after and cared for. All the staff seem to be extremely helpful to us and to the residents. The standards are very high and the same, and care is excellent."

Michael M Clee Hill (Brother of Resident)

Excellent and friendly staff. Nice atmosphere.

Rosemary E – Culmington (Daughter of Resident)

Hendra House Residential Home is excellent. They have looked after my mother for six and a half years. The home is warm, welcoming and spotlessly clean. The staff who are efficient, professional and work incredibly hard for the benefit of all the residents are always cheerful, informative and helpful. It is a real home away from home. They genuinely care for their...

A B (Resident)

I have lived at Hendra House for 5 years, I am really happy here and the staff really look after me.

Hendra House Residential Home

Outstanding care for older people

01584 873041

Hendra House
15 Sandpits Road
Ludlow
SY8 1HH