Our Values

 

Hendra House

Everyone at Hendra House is passionate and committed to delivering care of the highest quality. Our recent Investors in People assessment identified that our staff are passionate about their roles and responsibilities, and identified that:

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Our Values Define Us

“Our values do define us. We reflect them every day.”

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What Makes Us Different

“It’s our values that make the difference and set us apart.”

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We Care With Passion

“We all aim to be responsive, to ensure all the residents are safe. and to be effective. We are certainly well led and we all care with a passion.”

Our Shared Mission

This ethos of care is entwined in our shared mission statement which is:

“To provide a safe, caring, responsive, effective and well led service which consistently delivers an outstanding person-centred service to meet fully the individual needs of our residents, their relatives and advocates at all times.”

Hendra House

 

JH – Presteigne

"Hendra House Residential Home is a well-managed care home maintaining high standards throughout and is clear to me that these standards are monitored on a regular basis."

Janet B – Craven Arms (Daughter of Resident)

Our mother has been living at Hendra House for more than 2 1/2 years. From the start, my sister and I have been impressed by the attitude and practice of the staff who have devoted so much careful and thoughtful attention towards our mother's happiness and welfare. We are so pleased that she is living in such a caring and stimulating home. Gradually our mother's...

S R – Ludlow (Daughter of Resident)

Couldn't ask for a better place for my mother to live in.

VB – Chichester

"The wonderful team at Hendra House could give lessons in how to care for the elderly! Kindness personified, every single member of the team manages to be professional, respectful, warm and, most importantly, intuitive and responsive to the needs of their residents. This is an attitude that comes from the top and filters all the way through the staff. Whether you...

Hendra House Residential Home

Outstanding care for older people

01584 873041

 

Hendra House
15 Sandpits Road
Ludlow
SY8 1HH