Care Planning
Care Planning Begins Before Admission
At Hendra House we recognise that each resident is an individual and their needs are unique. Our aim is to ensure that all needs and wishes are fully met. Care planning begins before admission to ensure that we can meet fully the needs of our potential residents and address any matters they may have.
Ethos of Care
Our ethos of care is underpinned by the fact that we want our residents to retain their independence for as long as they can, and accordingly they will be encouraged to do so.
A Holistic Approach
Our care planning takes a holistic approach with input from all of the relevant stakeholders, but never forgetting that at the heart of the care plan is the resident themselves.
Reviewed Care Plans
Care plans are updated daily and reviewed formally with residents and their families monthly, or more frequently as circumstances or needs change. All care plans and care delivered is recorded on our computerised systems.
End of Life Care
Lindsay our Care Manager holds the Level 5 Leading and Managing Services to Support End of Life and Significant Life Events Certificate and is passionate about ensuring that our resident spend the final days in a way that they have chosen, or best meets their needs.
Whilst not a nursing home we have developed a fantastic working relationship with both local surgeries and the District Nurse Team to ensure that if or when the time arises our residents can end their days in their ?Home? surrounded by the love and care of our dedicated and passionate staff team whenever possible.
It is therefore no surprise that many local former and current GP?s. paramedics and social care trainers and assessors have placed their loved ones with us.
Further evidence of the outstanding care provided at the home can be found in the testimonials section.
Hendra House Residential Home
Outstanding care for older people