External Awards

Awards and Accreditation

The home has consistently been recognised as an exemplar of Social Care for many years and have been recognised both regionally and nationally for all aspects of the business and the service delivered.

Listed below are some of the major awards we have received in the past 5 years

2023 Most Highly Rated Care Home in Shropshire

2023 Winner - Continuous Personal Development Awards 2 Employee Awards

2023 - 5 Star Rating for Food Safety & Management

Shropshire Council

2021 Winner - Best Employer of “Platinum” Accredited Businesses

2022 Most Highly Rated Care Home in Shropshire

2023 Winner - Social Care Employer of the Year Award

2021 Most Highly Rated Care Home in Shropshire

2021 Investors in People Awards

2020 Best Employer of (Under 50 Employees) Winners

2019 Best Care Home in The Country Winners

Caring UK Awards

2019 Best Care Home in Wales and The Midlands - Winners

Caring UK Awards

2019 Best Employer Commitment to Staff Training & Development ? Winners

Caring UK Awards

2019 Best Employer of (Under 50 Employees) - Winners

National Care Accolades

2019 Voted Best Care Home in Shropshire

carehome.co.uk Awards

2019 5 Star Rating for Food Safety & Management

Shropshire Council

2018 Voted Best Care Home in Shropshire

carehome.co.uk Awards

2018 Gold Standard

Investors in People Award

2018 5 Star Rating for Food Safety & Management

Shropshire Council

2018 Best Care Team Finalist

Great British Care Awards (West Midlands Region)

2018 Care Employer of the Year Winner

Caring UK Awards

2018 Regional Care Home of the Year Finalist

Caring UK Awards

AM – Ludlow

"It is always a pleasure to visit my grandad at Hendra House. All of the staff are friendly and welcoming and the house itself is beautifully clean and pleasant smelling. Grandad is happy, and content and I have peace of mind knowing that he is so well cared for."

ST – Tenbury

"Hendra House is a home from home, the description my Mum used. The staff are professional, patient, kind, caring and always welcoming to family and visitors alike. The home, rooms, facilities are spotlessly clean. The food is excellent. The menu varied with choices available. The residents feel loved and treasured."

VB – Chichester

"The wonderful team at Hendra House could give lessons in how to care for the elderly! Kindness personified, every single member of the team manages to be professional, respectful, warm and, most importantly, intuitive and responsive to the needs of their residents. This is an attitude that comes from the top and filters all the way through the staff. Whether you...

P – Resident

"Hendra House has been my home since August 2015. The care, attention and kindness bestowed upon me and all of the residents by the staff is wonderful. The owners have our best interests at heart at all times and I feel safe in this lovely home. I consider myself very fortunate to be part of the Hendra family."

HM – Hereford

"In early January a doctor visited my mother and recommended she be taken to the hospital. At 94 years old my mum did not want to go, I agreed with her.?So Hendra House with the doctors support made my mums last two weeks pain-free, with dignity, respect and an enormous amount of love.?I could not have wished for a more peaceful end for her.?As an only child, they...

Hendra House Residential Home

Outstanding care for older people

01584 873041

Hendra House
15 Sandpits Road
Ludlow
SY8 1HH