External Awards

Awards and Accreditation

The home has consistently been recognised as an exemplar of Social Care for many years and have been recognised both regionally and nationally for all aspects of the business and the service delivered.

Listed below are some of the major awards we have received in the past 5 years

2023 Most Highly Rated Care Home in Shropshire

2023 Winner - Continuous Personal Development Awards 2 Employee Awards

2023 - 5 Star Rating for Food Safety & Management

Shropshire Council

2021 Winner - Best Employer of “Platinum” Accredited Businesses

2022 Most Highly Rated Care Home in Shropshire

2023 Winner - Social Care Employer of the Year Award

2021 Most Highly Rated Care Home in Shropshire

2021 Investors in People Awards

2020 Best Employer of (Under 50 Employees) Winners

2019 Best Care Home in The Country Winners

Caring UK Awards

2019 Best Care Home in Wales and The Midlands - Winners

Caring UK Awards

2019 Best Employer Commitment to Staff Training & Development ? Winners

Caring UK Awards

2019 Best Employer of (Under 50 Employees) - Winners

National Care Accolades

2019 Voted Best Care Home in Shropshire

carehome.co.uk Awards

2019 5 Star Rating for Food Safety & Management

Shropshire Council

2018 Voted Best Care Home in Shropshire

carehome.co.uk Awards

2018 Gold Standard

Investors in People Award

2018 5 Star Rating for Food Safety & Management

Shropshire Council

2018 Best Care Team Finalist

Great British Care Awards (West Midlands Region)

2018 Care Employer of the Year Winner

Caring UK Awards

2018 Regional Care Home of the Year Finalist

Caring UK Awards

Adrian C (Brother of Resident)

My brother has been resident in two care homes before moving to Hendra House. Hendra knocks spots off both of them.

LJ – Yarpole

"Mum moved into Hendra House in May 2016. She has dementia with Lewy bodies. Staff were very understanding from day one and very supportive. The first few weeks of settling in were difficult for Mum and myself to come to terms with but the staff made a very difficult time much easier to cope with. They keep myself and my sisters well informed of any needs mum has...

Robert E – Culmington (Son-in-law of Resident)

Finding a good care home for an elderly close relative is a daunting prospect. Fortunately, we visited Hendra over six years ago and are so relieved that we did and that a place was available. It is an absolute gem with a very fine reputation which is well deserved. Its residents belong to a very caring and friendly family which exists because of the owners? and...

Rosemary E – Culmington (Daughter of Resident)

Hendra House Residential Home is excellent. They have looked after my mother for six and a half years. The home is warm, welcoming and spotlessly clean. The staff who are efficient, professional and work incredibly hard for the benefit of all the residents are always cheerful, informative and helpful. It is a real home away from home. They genuinely care for their...

LH – Ludlow

"Mum felt very welcome when she moved into Hendra House nearly 4 months ago. She was greeted with flowers, a card and lots of smiles. Her room is very comfortable and a little oasis to which she can retire when she wants to be quiet - but there is plenty of company and activities whenever she wants them. Staff and management are wonderful, they are caring, kind and...

Hendra House Residential Home

Outstanding care for older people

01584 873041

Hendra House
15 Sandpits Road
Ludlow
SY8 1HH