External Awards

Awards and Accreditation

The home has consistently been recognised as an exemplar of Social Care for many years and have been recognised both regionally and nationally for all aspects of the business and the service delivered.

Listed below are some of the major awards we have received in the past 5 years

2023 Most Highly Rated Care Home in Shropshire

2023 Winner - Continuous Personal Development Awards 2 Employee Awards

2023 - 5 Star Rating for Food Safety & Management

Shropshire Council

2021 Winner - Best Employer of “Platinum” Accredited Businesses

2022 Most Highly Rated Care Home in Shropshire

2023 Winner - Social Care Employer of the Year Award

2021 Most Highly Rated Care Home in Shropshire

2021 Investors in People Awards

2020 Best Employer of (Under 50 Employees) Winners

2019 Best Care Home in The Country Winners

Caring UK Awards

2019 Best Care Home in Wales and The Midlands - Winners

Caring UK Awards

2019 Best Employer Commitment to Staff Training & Development ? Winners

Caring UK Awards

2019 Best Employer of (Under 50 Employees) - Winners

National Care Accolades

2019 Voted Best Care Home in Shropshire

carehome.co.uk Awards

2019 5 Star Rating for Food Safety & Management

Shropshire Council

2018 Voted Best Care Home in Shropshire

carehome.co.uk Awards

2018 Gold Standard

Investors in People Award

2018 5 Star Rating for Food Safety & Management

Shropshire Council

2018 Best Care Team Finalist

Great British Care Awards (West Midlands Region)

2018 Care Employer of the Year Winner

Caring UK Awards

2018 Regional Care Home of the Year Finalist

Caring UK Awards

W – Resident

"I am looked after by very caring people in a clean and comfortable environment. Everyone loves living here and get on well with each other."

P – Resident

"Hendra House has been my home since August 2015. The care, attention and kindness bestowed upon me and all of the residents by the staff is wonderful. The owners have our best interests at heart at all times and I feel safe in this lovely home. I consider myself very fortunate to be part of the Hendra family."

B K – Cardiff (Son-in-law of Resident)

There's always a warm welcome from the staff and nothing seems too much to ask for. Dad's room is always clean and tidy, and they make sure he has squash and biscuits to drink offering us some too. There's always something going on the day. The room and the staff keep the residents engaged.

Sandra E – Shrewsbury (Daughter of Resident)

My father moved into Hendra House in January 2018. Since then he has received excellent care. He has been well cared for and supported despite his advanced years (97 last July) and can be difficult at times.

Shirley W Surrey (Daughter of Resident)

All the staff are very caring and supportive. All the residents are treated with dignity. All the staff are always cheerful and engage the residents in positive banter. They have a clear understanding of the resident's needs. They communicate with us regularly. The home always smells nice.

Hendra House Residential Home

Outstanding care for older people

01584 873041

Hendra House
15 Sandpits Road
Ludlow
SY8 1HH