External Awards

Awards and Accreditation

The home has consistently been recognised as an exemplar of Social Care for many years and have been recognised both regionally and nationally for all aspects of the business and the service delivered.

Listed below are some of the major awards we have received in the past 2 years

2018 – Voted Best Care Home in Shropshire

carehome.co.uk Awards

2018 – Gold Standard

Investors in People Award

2018 – 5 Star Rating for Food Safety & Management

Shropshire Council

2018 – Care Employer of the Year – Finalist

Caring UK Awards (Winner To Be Announced Dec 18)

2018 – Regional Care Home of the Year – Finalist

Caring UK Awards (Winner To Be Announced Dec 18)

2018 – Best Care Team Finalist

Great British Care Awards (West Midlands Region) (Winner To Be Announced Nov 18)

2017– Rated as “Outstanding”

Care Quality Commission

2017 – Outstanding Commitment to Workplace Health & Safety Award

Peninsula Business Services

2017 – Voted Best Care Home in Shropshire

carehome.co.uk Awards

2017 – Best Apprentice Employer

Shropshire Excellence in Business Awards

2017 – Best Employer (under 250 Employees) Finalist

National Care Accolades

Dr BF – Ludlow

"Superb care by all the team; housekeepers, catering staff, care providers, nursing staff, managers and maintenance staff. Everyone, without exception, is thoughtful, patient and kind. Welcoming to visitors and exceptionally managed for ongoing needs and developments. A real 'home from home', where individuals matter."

JH – Presteigne

"Hendra House Residential Home is a well-managed care home maintaining high standards throughout and is clear to me that these standards are monitored on a regular basis."

LJ – Yarpole

"Mum moved into Hendra House in May 2016. She has dementia with Lewy bodies. Staff were very understanding from day one and very supportive. The first few weeks of settling in were difficult for Mum and myself to come to terms with but the staff made a very difficult time much easier to cope with. They keep myself and my sisters well informed of any needs mum has...

EW – Ludlow

"Words cannot properly express the positive difference that Hendra House is making to my elderly mother's life and well-being on day one, she arrived a broken, fragile and scared person with challenging physical and medical problems. Now with the benefit of high quality care support and good medical attention quickly received. I can clearly see her former self is...

W – Resident

"I am looked after by very caring people in a clean and comfortable environment. Everyone loves living here and get on well with each other."

Hendra House Residential Home

Outstanding care for older people

01584 873041

 

Hendra House
15 Sandpits Road
Ludlow
SY8 1HH