External Awards

Awards and Accreditation

The home has consistently been recognised as an exemplar of Social Care for many years and have been recognised both regionally and nationally for all aspects of the business and the service delivered.

Listed below are some of the major awards we have received in the past 5 years

2023 Most Highly Rated Care Home in Shropshire

carehomes.co.uk

2023 Winner - Continuous Personal Development Awards 2 Employee Awards

Hereford and Ludlow College Annual Awards

2023 - 5 Star Rating for Food Safety & Management

Shropshire Council

2021 Winner - Best Employer of “Platinum” Accredited Businesses

Investors in People National Awards

2022 Most Highly Rated Care Home in Shropshire

carehomes.co.uk

2023 Winner - Social Care Employer of the Year Award

Hereford and Ludlow College Annual Awards

2021 Most Highly Rated Care Home in Shropshire

carehomes.co.uk

2021 Investors in People Awards

Platinum Standard

2020 Best Employer of (Under 50 Employees) Winners

National Care Accolades

2019 Best Care Home in The Country Winners

Caring UK Awards

2019 Best Care Home in Wales and The Midlands - Winners

Caring UK Awards

2019 Best Employer Commitment to Staff Training & Development ? Winners

Caring UK Awards

2019 Best Employer of (Under 50 Employees) - Winners

National Care Accolades

2019 Voted Best Care Home in Shropshire

carehome.co.uk Awards

2019 5 Star Rating for Food Safety & Management

Shropshire Council

2018 Voted Best Care Home in Shropshire

carehome.co.uk Awards

2018 Gold Standard

Investors in People Award

2018 5 Star Rating for Food Safety & Management

Shropshire Council

2018 Best Care Team Finalist

Great British Care Awards (West Midlands Region)

2018 Care Employer of the Year Winner

Caring UK Awards

2018 Regional Care Home of the Year Finalist

Caring UK Awards

Shirley W Surrey (Daughter of Resident)

All the staff are very caring and supportive. All the residents are treated with dignity. All the staff are always cheerful and engage the residents in positive banter. They have a clear understanding of the resident's needs. They communicate with us regularly. The home always smells nice.

Jonathan W Hereford (Godson of Resident)

Exceptional caring and professional staff, always willing to support residents, friends and family. The home is clean, and the facilities appear excellent.

GS – Leominster

"The care home is excellent. The staff are kind, supportive and patient. The home is very clean and well organised. Carers respond immediately to the call bell. Overall experience is excellent."

RC – London

"My aunt who is a retired matron has vascular dementia and is quite disabled went into Hendra House Residential Home in March this year. She has settled there very happily, seems stimulated by her surroundings and receives excellent care from the attentive, friendly staff. All the family are so pleased and relieved that she is so well taken care of. I would highly...

SR – Ludlow

"I couldn't ask for a better place for my Mum to live in than this home. If I have any worries, they are dealt with"

Hendra House Residential Home

Outstanding care for older people

01584 873041

info@hendrahouse.co.uk

Hendra House
15 Sandpits Road
Ludlow
SY8 1HH

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