External Awards

Awards and Accreditation

The home has consistently been recognised as an exemplar of Social Care for many years and have been recognised both regionally and nationally for all aspects of the business and the service delivered.

Listed below are some of the major awards we have received in the past 3 years

2020 – Best Employer of (Under 50 Employees) – Winners

2019 – Best Care Home in The Country – Winners

Caring UK Awards

2019 – Best Care Home in Wales and The Midlands - Winners

Caring UK Awards

2019 – Best Employer Commitment to Staff Training & Development – Winners

Caring UK Awards

2019 – Best Employer of (Under 50 Employees) - Winners

National Care Accolades

2019 – Voted Best Care Home in Shropshire

carehome.co.uk Awards

2019 – 5 Star Rating for Food Safety & Management

Shropshire Council

2018 – Voted Best Care Home in Shropshire

carehome.co.uk Awards

2018 – Gold Standard

Investors in People Award

2018 – 5 Star Rating for Food Safety & Management

Shropshire Council

2018 – Best Care Team Finalist

Great British Care Awards (West Midlands Region)

2018 – Care Employer of the Year – Winner

Caring UK Awards

2018 – Regional Care Home of the Year – Finalist

Caring UK Awards

PC – Ludlow

"My experience when visiting is one of seeing the residents happy and warm. The staff are friendly and welcoming, they are always ready with a drink of tea or coffee!! They will always explain what is going on with our uncle and what needs doing. Can't find anything to complain about at all. Well done."

Elaine P – Tenbury Wells (Niece of Resident)

My Aunt has been resident at Hendra House for two years. I can't praise enough the care and attention she has received in that time. The residents are happy. The staff are happy from kitchen, cleaners, carers and management. All my aunt's needs are met, and she is very comfortable.

JM – Bitterley

"Our experience has been 100% positive from our first contact with the home. We feel absolutely confident that my father is receiving the best possible care."

Resident D

"I have been at Hendra House for 10 months. The care and support I receive is exceptional. The staff are always willing and able to help me. Their care ranges from washing and dressing me, taking me to the toilet and making sure I am fed and watered. I have a comfortable room that is equipped to meet my personal needs. What is particularly lovely is the way in which...

Hendra House Residential Home

Outstanding care for older people

01584 873041

Hendra House
15 Sandpits Road
Ludlow
SY8 1HH