External Awards

Awards and Accreditation

The home has consistently been recognised as an exemplar of Social Care for many years and have been recognised both regionally and nationally for all aspects of the business and the service delivered.

Listed below are some of the major awards we have received in the past 5 years

2023 Most Highly Rated Care Home in Shropshire

2023 Winner - Continuous Personal Development Awards 2 Employee Awards

2023 - 5 Star Rating for Food Safety & Management

Shropshire Council

2021 Winner - Best Employer of “Platinum” Accredited Businesses

2022 Most Highly Rated Care Home in Shropshire

2023 Winner - Social Care Employer of the Year Award

2021 Most Highly Rated Care Home in Shropshire

2021 Investors in People Awards

2020 Best Employer of (Under 50 Employees) Winners

2019 Best Care Home in The Country Winners

Caring UK Awards

2019 Best Care Home in Wales and The Midlands - Winners

Caring UK Awards

2019 Best Employer Commitment to Staff Training & Development ? Winners

Caring UK Awards

2019 Best Employer of (Under 50 Employees) - Winners

National Care Accolades

2019 Voted Best Care Home in Shropshire

carehome.co.uk Awards

2019 5 Star Rating for Food Safety & Management

Shropshire Council

2018 Voted Best Care Home in Shropshire

carehome.co.uk Awards

2018 Gold Standard

Investors in People Award

2018 5 Star Rating for Food Safety & Management

Shropshire Council

2018 Best Care Team Finalist

Great British Care Awards (West Midlands Region)

2018 Care Employer of the Year Winner

Caring UK Awards

2018 Regional Care Home of the Year Finalist

Caring UK Awards

Hannah J – Leominster (Granddaughter of Resident)

All the staff are lovely, and everyone seems happy.

MV – Craven Arms

"My mother has been a resident for 18 months and I cannot praise the care she has received over that time. The staff are always happy and prepared to help in whatever way they can. I would be very happy to recommend Hendra House to anyone."

Dr BF – Ludlow

"Superb care by all the team; housekeepers, catering staff, care providers, nursing staff, managers and maintenance staff. Everyone, without exception, is thoughtful, patient and kind. Welcoming to visitors and exceptionally managed for ongoing needs and developments. A real 'home from home', where individuals matter."

A B (Resident)

I have lived at Hendra House for 5 years, I am really happy here and the staff really look after me.

Sheila C – Lincoln (Sister in Law of Resident)

I have been extremely impressed by the friendliness of the staff. Their thoughtful and caring attitude towards residents and the warm atmosphere at Hendra house. In addition, they are clearly very professional and highly trained. We (the family) are happy and confident that our relative is looked after in the best possible way.

Hendra House Residential Home

Outstanding care for older people

01584 873041

Hendra House
15 Sandpits Road
Ludlow
SY8 1HH