Meet The Team

Our reputation as a nationally acclaimed employer was further enhanced when the home was selected as the Best Employer in the country who employ 50 or less staff at both the 2020 and 2019 National Care Accolades. This award is even more remarkable when over 83% of the 20,000 plus care establishments in the country were eligible to enter for this award.

Our investment in our staff development programmes ensure that we have developed a highly skilled and motivated team, passionate about consistently delivering outstanding person-centred care. Recognition of the effectiveness of Team Hendra was nationally recognised when the home was awarded the Investors in People Platinum Award in 2021.

We are delighted to record that the home was selected as the Best Employer in the Platinum Category at the 2021 Investors in People National awards.

We work the Hendra way. We aim to be the best and are expected to work to a high standard, making decisions and always looking to improve.

Prior to the acquisition of Hendra House by Vince and his wife Gill in 2002, Vince was a Group Operations Manager with a national care company with responsibility for the management of a diverse range of care establishments which included general and EMI nursing care, general and EMI residential care as well as domiciliary care.

The homes Care Manager is Lindsay Lewis. Lindsay joined the company in 2010 and has been employed in the Adult Social Care Sector since 2008.

Lindsay completed the Level 5 End of Life Management Award and is a qualified Moving & Handling Trainer. In addition to her Care Managers role she is the homes lead on End of Life Care, Moving & Handling. She is currently completing the Level 5 Care Managers award. In 2010 Lindsay won the Bronze Medal at the World Skills in Care competitions held in London.

Senior Management Team







Team Leaders



Care Staff










Alison P



Alison S







AM – Ludlow

"It is always a pleasure to visit my grandad at Hendra House. All of the staff are friendly and welcoming and the house itself is beautifully clean and pleasant smelling. Grandad is happy, and content and I have peace of mind knowing that he is so well cared for."

Andrew W Bromsgrove (Son of Resident)

My mother was a resident at Hendra House for ten years until her death in 2018 at the grand old age of 97. She loved Hendra and thought of it as her 'home', surrounded by her family (staff). She was cared for with love, dignity and compassion. The level of care, high standard of food, hygiene and intense staff training, make it a superb establishment.

TC – Ludlow

"We have been to see our relative on a number of occasions. He seems to be well looked after and cared for. All the staff seem to be extremely helpful to us and to the residents. The standards are very high and the same, and care is excellent."

Sandra E – Shrewsbury (Daughter of Resident)

My father moved into Hendra House in January 2018. Since then he has received excellent care. He has been well cared for and supported despite his advanced years (97 last July) and can be difficult at times.

Eleanor E – Cardiff (Daughter of Resident)

My Dad has lived at Hendra House since December 2013. I always find the staff welcoming, the home spotless, everyone seems happy, especially my Dad. I always know he is in good hands when I leave and can't thank the staff enough for their care.

Hendra House Residential Home

Outstanding care for older people

01584 873041

Hendra House
15 Sandpits Road