Meet The Team

Our reputation as a nationally acclaimed employer was further enhanced when the home was selected as the Best Employer in the country who employ 50 or less staff at both the 2020 and 2019 National Care Accolades. This award is even more remarkable when over 83% of the 20,000 plus care establishments in the country were eligible to enter for this award.

Our investment in our staff development programmes ensure that we have developed a highly skilled and motivated team, passionate about consistently delivering outstanding person-centred care. Recognition of the effectiveness of Team Hendra was nationally recognised when the home was awarded the Investors in People Platinum Award in 2021.

We are delighted to record that the home was selected as the Best Employer in the Platinum Category at the 2021 Investors in People National awards.

We work the Hendra way. We aim to be the best and are expected to work to a high standard, making decisions and always looking to improve.

Vince
Prior to the acquisition of Hendra House by Vince and his wife Gill in 2002, Vince was a Group Operations Manager with a national care company with responsibility for the management of a diverse range of care establishments which included general and EMI nursing care, general and EMI residential care as well as domiciliary care.

Lindsay
The homes Care Manager is Lindsay Lewis. Lindsay joined the company in 2010 and has been employed in the Adult Social Care Sector since 2008.

Lindsay completed the Level 5 End of Life Management Award and is a qualified Moving & Handling Trainer. In addition to her Care Managers role she is the homes lead on End of Life Care, Moving & Handling. She is currently completing the Level 5 Care Managers award. In 2010 Lindsay won the Bronze Medal at the World Skills in Care competitions held in London.

Senior Management Team

Angie

Millie

Rosie

Laura

Team Leaders

Leanne

Sam

Care Staff

Rose

Claire

Jackie

Jane

Catia

Kae

Sharon

Lorraine

Bev

Alison S

Hospitality

Mel

Janiene

Housekeeping

Kerry

Emma

Hannah J – Leominster (Granddaughter of Resident)

All the staff are lovely, and everyone seems happy.

Gary E Church Stretton (Son of Resident)

Excellent staff and care.

VB – Chichester

"The wonderful team at Hendra House could give lessons in how to care for the elderly! Kindness personified, every single member of the team manages to be professional, respectful, warm and, most importantly, intuitive and responsive to the needs of their residents. This is an attitude that comes from the top and filters all the way through the staff. Whether you...

PC – Ludlow

"My experience when visiting is one of seeing the residents happy and warm. The staff are friendly and welcoming, they are always ready with a drink of tea or coffee!! They will always explain what is going on with our uncle and what needs doing. Can't find anything to complain about at all. Well done."

Rosemary E – Culmington (Daughter of Resident)

Hendra House Residential Home is excellent. They have looked after my mother for six and a half years. The home is warm, welcoming and spotlessly clean. The staff who are efficient, professional and work incredibly hard for the benefit of all the residents are always cheerful, informative and helpful. It is a real home away from home. They genuinely care for their...

Hendra House Residential Home

Outstanding care for older people

01584 873041

info@hendrahouse.co.uk

Hendra House
15 Sandpits Road
Ludlow
SY8 1HH

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