Equal Opportunities

 

The Homes Equal Opportunities Policy

Our Principles

We are committed to providing equality of opportunity for staff in our employment and residents who receive our services, and will abide by the following principles:

 

N

As an employer we accept the statutory requirements laid down in the Equalities Act 2010.

N

It is unlawful for an employer or employee to discriminate against or to treat an individual differently on the grounds of colour, race, ethnic origin, marital status, nationality, gender, disability, sexuality, religion, belief or age. We will ensure that no one who applies for a job or staff employed by us receives less favourable treatment on any of these grounds.

N

We are committed to the active promotion of equal opportunity in our services, and we recognise that the achievement of equal opportunities will require the participation of all staff and a commitment to this policy.

Service Users

In our services to our residents we will ensure that:

N

All residents are treated as individuals.

N

We recognize and have a positive attitude to the colour, race, ethnic origin, marital status, nationality, gender, disability, sexuality, religion, belief or age of our residents.

N

When planning and delivering care to our residents, our staff will take into account the different and special needs of each resident.

Training

We will as part of our training programme ensure that staff are aware of their responsibilities in promoting and achieving equal opportunities.

A B (Resident)

I have lived at Hendra House for 5 years, I am really happy here and the staff really look after me.

JP – Ludlow

"I recently moved my mother here, and within one week the change in her is remarkable.?She said in her own words that she feels so safe finally from where she was before.?The staff have been amazing at settling her in and now she smiles again every day."

JM – Bitterley

"Our experience has been 100% positive from our first contact with the home. We feel absolutely confident that my father is receiving the best possible care."

Sheila C – Lincoln (Sister in Law of Resident)

I have been extremely impressed by the friendliness of the staff. Their thoughtful and caring attitude towards residents and the warm atmosphere at Hendra house. In addition, they are clearly very professional and highly trained. We (the family) are happy and confident that our relative is looked after in the best possible way.

Adrian C (Brother of Resident)

My brother has been resident in two care homes before moving to Hendra House. Hendra knocks spots off both of them.

Hendra House Residential Home

Outstanding care for older people

01584 873041

Hendra House
15 Sandpits Road
Ludlow
SY8 1HH