Our Values

 

Hendra House

As an organisation we are passionate and committed to delivering care of the highest quality. This fact is reinforced in our Corporate Values which are:

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Passionate Leadership where the needs and wishes of our resident?s shape future plans.

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Commitment to treat each resident with Respect and Dignity at all times.

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Delivery of outstanding person-centred care where Individual Choice, Independence and Safety is paramount in all that we do.

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The development of Highly Trained and Dedicated staff teams who are committed to consistently meeting and exceeding the individual needs and wishes of each resident.

Our Shared Mission

This ethos of care is entwined in our shared mission statement which is:

“To provide a safe, caring, responsive, effective and well led service which consistently delivers an outstanding person-centred service to meet fully the individual needs of our residents, their relatives and advocates at all times.”

Hendra House

 

Gary E Church Stretton (Son of Resident)

Excellent staff and care.

JP – Ludlow

"I recently moved my mother here, and within one week the change in her is remarkable.?She said in her own words that she feels so safe finally from where she was before.?The staff have been amazing at settling her in and now she smiles again every day."

S R Ludlow (Daughter of Resident)

Couldn't ask for a better place for my mother to live in.

JB – Ludlow

"One is greeted as a visitor with warmth and friendliness. One is always asked if you require anything, a chair, tea, biscuits, help to the room, using the lift. This gives comfort and security when entering the establishment. Residents in the lounge reflect this atmosphere and will also greet you and when you are recognised direct you to where your own resident is...

Jonathan W Hereford (Godson of Resident)

Exceptional caring and professional staff, always willing to support residents, friends and family. The home is clean, and the facilities appear excellent.

Hendra House Residential Home

Outstanding care for older people

01584 873041

Hendra House
15 Sandpits Road
Ludlow
SY8 1HH