We recognise that with the winter months approaching our current visitor arrangements will become a little chilly, to say the least.

To address this important matter, we will be infilling the section between the external entrance and the main door as well as the side panel, thereby providing a fully glazed unit to improve visitor warmth and comfort.

Unfortunately due to the most recent lockdown, this may take 3 – 4 weeks to install because of the fact that some of the suppliers who manufacture the components required are on lockdown.

Please be assured that we will endeavour to get the works completed at the earliest opportunity and once installed this should ensure that all visitors are able to sit in a warm environment during the winter months.

This was one of the areas for improvement identified in the recent survey, which we hope demonstrates how important your feedback is to enable us to consistently improve the service delivered.