The home has commenced its triannual assessment to maintain its Investors in People accreditation.
All staff will be surveyed by an external assessor, and then 10 members of staff from all disciplines will be interviewed (this time by zoom) to evaluate how they feel about their jobs at the home, how their views are listened to and if they understand and share the home’s mission and values about how it cares for both its residents and its staff.
At our last assessment, we were awarded the prestigious “Gold Standard”, and we are hoping that we retain this level of accreditation again.
Recent events have demonstrated the passion, commitment, and professionalism of all members of Team Hendra.
Let us hope our assessment captures everything that our staff do for the business and our residents, and we retain our Gold Standard accreditation.